Warranty administration is one of the most critical—and often overlooked—areas of dealership operations. For many, it’s managed reactively: problems are addressed only after they surface, whether it's a rejected claim, an audit issue, or a costly chargeback.
Warranty rental claims should be simple. But for most dealerships, they’re anything but — and it’s quietly costing thousands every month. Recent Hyundai and Genesis bulletins didn’t change the rules. They clarified something more important:
?OEMs expect precision — and they’re enforcing it.
